Essentially all lift buyers are first-time lift buyers, so here we outline the basic steps involved in going from your first inquiry to your completed lift.

• Inquiry is, of course, your first step so please call or email John.
  
• After establishing some of your site parameters we can give you a ballpark cost before making a site visit.
  
• John will visit with you at your site to discuss possible locations for the lift as well as all the options which may be appropriate for your needs.
  
• If you’d like to inspect and ride on a lift we’ve built we’d be happy to do this with you.
  
• Building Permits are generally not required for Inclined Elevators, though an electrical connection permit and an inspection by the Electrical Safety Authority is required. We’ll work with you and your local regulators to ensure that all required permits are obtained.
  
• Once the location and options for your lift are decided on we will agree to either a fixed cost quotation (for straightforward, clearly defined projects) or a time and materials agreement (appropriate to difficult and not well defined projects).
  
• A deposit will bind the agreement and a starting day will be scheduled.
  
• Our on-site installation time will vary from under a week to perhaps four weeks, depending on the scale of the lift and the site conditions. John will be directly involved in all aspects of the installation and you are welcome to raise any questions or concerns about your lift with any of the install team.
  
• Before the lift is certified complete John will give it a through inspection and field test all systems, including and especially the safety systems.
  
• In the year following the installation John will make a Maintenance and Inspection Call to ensure that the lift is still in perfect condition. This call is included in the purchase price.
  
• We offer an annual Maintenance and Inspection Plan to keep your lift in perfect condition.
  

  For your own safety and peace of mind we suggest that you verify that each lift builder you consider has current insurance coverage and that you are satisfied with their technical competence.
  

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